Get Fit Methods LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Subscribe to our newsletter or marketing communications
- Contact us with inquiries or feedback
- Participate in surveys, promotions, or contests
- Schedule consultations or fitness assessments
Personal information may include:
- Name and contact information (email address, phone number, mailing address)
- Date of birth and age
- Payment and billing information
- Health and fitness information (medical history, fitness goals, dietary preferences)
- Physical measurements and progress tracking data
- Username and password
1.2 Automatically Collected Information
When you access our website or services, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Cookies and similar tracking technologies
- Geographic location data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Deliver personalized fitness programs, nutrition guidance, and coaching services
- To Process Transactions: Handle payments, send receipts, and manage your account
- To Communicate: Send service updates, respond to inquiries, and provide customer support
- To Send SMS Communications: If you opt-in to receive text messages, we will send appointment reminders, program updates, motivational messages, and other service-related communications via SMS. Message and data rates may apply. You can opt-out at any time by replying STOP
- To Improve Our Services: Analyze usage patterns, conduct research, and enhance user experience
- To Market Our Services: Send promotional materials, newsletters, and special offers (with your consent)
- To Ensure Security: Protect against fraud, unauthorized access, and other security threats
- To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests
2.1 SMS/Text Message Communications
By providing your mobile phone number and opting in to receive text messages from Get Fit Methods LLC, you consent to receive SMS communications, including:
- Appointment reminders and confirmations
- Program updates and check-ins
- Motivational messages and wellness tips
- Service announcements and important notifications
- Promotional offers (if you opt-in to marketing messages)
SMS Consent and Privacy
Your SMS consent information and mobile phone number are not shared with any third parties except our SMS service providers who deliver text messages on our behalf. These providers are contractually obligated to protect your information and use it solely for the purpose of delivering our text messages.
Opting Out
You may opt-out of SMS communications at any time by:
- Replying STOP to any text message
- Contacting us at [email protected]
- Updating your communication preferences in your account settings
Message and data rates may apply. Message frequency varies based on your program and preferences. For help, reply HELP or contact us at +1 (385) 401-3384.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with payment processing, email delivery, analytics, and other business operations
- SMS Service Providers: If you consent to receive SMS communications from us, your phone number and consent information will only be shared with our SMS service providers for the purpose of delivering text messages. We do not share your SMS consent or phone number with any other third parties
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or government request
- Protection of Rights: To protect our rights, property, safety, or that of others
- With Your Consent: When you explicitly authorize us to share your information
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and collect information about usage patterns. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain features of our website.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how visitors use our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Track your online activity to deliver targeted advertising
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure servers and firewalls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request restriction of processing of your information
- Portability: Request transfer of your information to another service provider
- Objection: Object to certain types of processing, including direct marketing
- Withdrawal of Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.